Privacy Policy

Introduction

Vitale Digital Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect personal data when you interact with our website or services, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

 

Vitale Digital Ltd

The Barn, Friday Street Farm

Friday Street, Chart Sutton

Kent, ME17 3DD

Email: info@vitaledigital.co.uk

 

We act as a data controller for the personal data we collect directly, and a data processor where we handle data on behalf of our clients.

 

What Data We Collect

 

We may collect and process the following types of personal data:

  • Name and contact details (email address, phone number)
  • Company information (company name, job title)
  • Website usage data (IP address, browser type, cookies)
  • Any information submitted via contact forms or enquiries

 

We only collect data that is necessary to deliver our services or respond to enquiries.

 

How We Use Your Data

 

We use personal data to:

 

  • Respond to enquiries and provide services
  • Manage client relationships
  • Improve our website and marketing activity
  • Comply with legal and regulatory obligations
  • 5. Lawful Basis for Processing

 

We process personal data under the following lawful bases:

  • • Consent – where you have given clear permission
  • • Contract – where processing is necessary to deliver services
  • • Legitimate interests – to operate and improve our business

 

6. Data Sharing

 

We may share data with trusted third-party providers where necessary to deliver our services. This includes:

  • Website hosting providers (e.g. IONOS)
  • CRM and marketing platforms (e.g. HubSpot)
  • Analytics and tracking tools (e.g. Google Analytics)

 

All third-party providers are selected based on their security standards and compliance with data protection requirements.

 

7. International Data Transfers

While data is primarily stored within the UK, some providers may process data outside the UK as part of their global infrastructure.

 

Where this occurs, appropriate safeguards are in place, such as Standard Contractual Clauses, to ensure data remains protected in line with UK GDPR.

 

8. Data Retention

We only retain personal data for as long as necessary to fulfil the purpose it was collected for, including:

  • Responding to enquiries
  • Delivering services
  • Meeting legal or regulatory obligations

Data is securely deleted when no longer required.

 

9. Data Security

We take appropriate measures to protect personal data, including:

  • Secure cloud-based systems
  • Access controls and user permissions
  • Multi-factor authentication where available
  • Use of trusted, security-certified providers

If you would like more information please contact us. info@vitaledigital.co.uk

 

10. Your Rights

Under UK GDPR, you have the right to:

 

Access your personal data

Request correction of inaccurate data

Request deletion of your data

 

To exercise your rights, please contact us at info@vitaledigital.co.uk

 

11. Complaints

If you are unhappy with how your data is handled, you have the right to lodge a complaint with the:

Information Commissioner’s Office

Website: https://ico.org.uk

 

12. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our services or

legal requirements.

This policy was last reviewed in March 2026.

 

If you would like more information please contact us.